Privacy Act for Hotels
5 May 2014
Privacy Policy Changes for Hotels
In 1988, the Commonwealth Government enacted the Privacy Act 1988, which provided the legislative and legal framework for the collection and use of personal information in Australia. In Queensland the State Government has chosen not to enact its own privacy laws, but has put in place an administrative framework to ensure that the privacy act applies in Queensland.
The Privacy Act 1988 adopts a set of 11 National Privacy Principles (NPPs), of which 10 NPPs apply to businesses including hotels. These NPPs provide guidance as to what constitutes personal information, and how personal information should be treated, accessed, handled, stored and disposed.
Under the provisions of the Act, businesses and organisations including hotels, which collect information of a personal nature are required to develop and maintain their own Privacy Policy, which meets the requirement of the Act and the NPPs.
Hoteliers will need to ensure they develop their own privacy policy for their hotel as soon as possible. If you are unsure how to develop this, contact Mulcahy & Co Hotel Advisors
and speak to one of our hotel specialists.
Whenever a business or organisation collects information of a personal nature, the Privacy Act requires it to:
- Collect only necessary information;
- Provide information about why personal information is being collected and how it is handled
- Only use or disclose the personal information for the purpose of the collection, unless an exception applies
- Only retain the information for as long as necessary, consistent with the purpose of collection
- Store the information securely, and provide for it to be accessed by the individual if requested.
For more information about this contact Mulcahy & Co Hotel Advisors on 1300 204 781 or your can visit www.oaic.gov.au.
Latest News
Recovery support for people and communities affected by the Victorian fires that started on 7 January 2026. Victoria is facing severe bushfires throughout most of the state. A State of Disaster has been declared. Communities, farmers and businesses are facing heavy losses. The Victorian and Australian Governments are providing essential support to communities hit by the January bushfires. This aid will help with both immediate and long-term recovery needs. A summary of what if on offer is below: Financial Help for families Emergency Accommodation Long Term Recovery Help Clean-Up Help Help for Primary Producers and Farmers Counselling and Social Recovery Roads and community asset support Insurance Advice General Support Further information is available here: https://www.vic.gov.au/january-2026-victorian-bushfires
M Group Lending make Top 100 Broking Businesses list - nationwide. Our Lending team have been recognised in the Top 100 Mortgage Broking businesses through our aggregator LMG. This is an outstanding achievement as the list takes into account all mortgage broking businesses Australia wide. Well done to all our home loan brokers and their support team for their hard work and ultimate dedication to their clients! To chat to our team about your home loan, commercial loan or business loan needs - go to: www.mgroup.partners/lending-team
Our M Group mortgage brokers have made the Victorian Excellence List for 2025 for aggregator LMG. Read more.
We are excited to announce that Liam Nankervis is now a partner with the M Group. Liam works with our Lending team as a Finance Broker in our Geelong office and has been with M Group for over 6 years.
